..................Ralph Waldo Emerson
"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it."
............Theodore Roosevelt
On-demand CRM market shares: Salesforce.com - 49.5%, RightNow - 13.5% by ZDNet's ZDNet Research -- The appeal for on-demand customer relationship management (CRM) applications was strong in 2004, says IDC, generating approximately $300 mln dollars in revenue. IDC delivers the first vendor ranking for on-demand CRM applications providers which reveals a high revenue concentration among few vendors: the top five vendors accounted for 81.6% of the total market. Salesforce.com holds the leading position with 49.5% market share followed by RightNow Technologies in second with a market share of 13.5%. Surprises in the leadership table include Siebel Systems who entered the on-demand CRM applications market in January 2004, but still managed to score a fifth place ranking.
A genetic algorithm beats the FBI by ZDNet's Roland Piquepaille -- Computer scientists from the University of Texas at Austin have used a genetic algorithm to develop a program which can better digitally improve images of fingerprints than the human-based FBI's fingerprint image compression program.
Palm CFO Andrew Brown indicated his company will switch to a Windows OS for its Treo smart phone since, arguing that Windows is more likely to woo customers who have been reluctant to buy a Palm device. Insiders say the idea that a Palm device could be built around an OS other than Palm OS points to a shift in the market where anything is possible.
Following Access' acquisition of PalmSource last week, some analysts speculated that Access may push the software maker's Linux-based OS and leave the legacy Palm OS behind. Access and PalmSource have only confirmed continued support for existing deployments of Palm OS. Access said it will finish creating PalmSource's Linux-Palm OS hybrid but gave no time frame for its completion. Two years ago PalmSource was formed when the software and hardware divisions of Palm split into two separate companies.
For more on the future of Palm OS:-
read this article from ZDNet
Samsung today unveiled a new NAND flash technology that combines 16 individual chips to produce a card with a total capacity of 32GB. This new technology has obvious implications for the next generation of high-end phones; a 32GB chip could store roughly 8,000 song files or hundreds of hours of video. Samsung expects to mass produce the chip in late 2006, but no OEM's have yet signed up yet.
To read more about Samsung's flash memory chip:-
read this story from IDG News